Author : Jennifer CannonDuring the time of year when retaining subscribers — and gaining new ones — is more critical than ever for most brands, email marketers need to pay close attention to their email practices and deliverability. Overlooking these factors for short-term results (and ROI) could ultimately lead to long-term challenges and costly remediation processes.
Authentication practices are critical — and not to be overlooked.During the holidays, inbox providers are on heightened alert and actively stopping bad actors from reaching their customers. If your authentication certificates have expired or something is out of line, take immediate action to solve the problem through the appropriate channels. This could mean either reach out to your internal IT department if you are working with a home-grown email application or getting in touch with your email service provider.
Are you planning an IP warming campaign in the next two weeks? Stop right now.Wait until after the holidays — or any high-priority email sending events that your brand has on the calendar — before starting any IP warming campaign.
Don’t start sending last-minute, high-volume sends.Marketing teams might find themselves in a position where they have no other option than to send a last-minute, high-volume email. Doing this during the holiday season will set off alarms at inbox providers, especially if you have a regular cadence and volume at which you send. Reach out to your email service provider’s deliverability team, or your internal experts, before hitting a send that could result in deferred emails and spam placement issues.
Don’t neglect your personalization tactics.
It’s understandable that some things might slip through the cracks during the busiest time of year. But personalization efforts have been incredibly successful this year, and marketers should expect no less in terms of results if they’re using it correctly, or at all.
Personalization drives email engagements from open to clicks and ultimately conversions if the right content is served based on the subscribers’ preferences. Driving a high volume clicks and conversions through email with a strong focus on personalization and improving your standings among inbox providers while driving the ROI and hitting your goals.
Don’t risk it all.
Establishing your sender’s reputation takes an ongoing, proactive approach. Marketers shouldn’t risk their yearlong hard work to build relationships with subscribers by suddenly sending them batch-and-blast emails once December hits. Doing so will put their brands’ reputations on the line for what could be a more costly outcome — before we even get to the near year.
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Jennifer Cannon serves as Third Door Media’s senior editor, covering topics from email marketing and automation to CRM and project management. With over a decade of organizational digital marketing experience, Jen has overseen digital marketing operations for NHL franchises, including the Boston Bruins. She has held roles at tech companies including Salesforce, advising enterprise marketers on maximizing their martech capabilities. Jennifer holds a certificate in Digital Marketing Analytics from MIT Sloan School of Management.